Privacy Policy

1. Who we are

Juice Bunny ("we", "us", "our") operates the adult entertainment platform and online store at juicebunnytv.com. This policy explains what personal information we collect, why we collect it, and what rights you have over it.

This service is strictly for adults aged 18 or older.

2. Information we collect

Information you give us

• Account details — name, email address, password (stored encrypted, never in readable form), date of birth, and country.
• Profile content — display name, biography, profile photo and cover image, if you choose to add them.
• Creator applications — if you apply to be a creator, we collect the additional information and identity documentation required to verify you are 18 or older.
• Store orders — shipping address and contact details when you purchase physical products.
• Messages — content you send through our chat features.

Information collected automatically

• IP address, browser type, device type and operating system.
• Pages visited, content viewed, and session timestamps.
• Essential cookies that keep you signed in and remember your cart.

Information we never collect

We do not store your full payment card number. Card payments are handled entirely by our payment processor, and cryptocurrency payments are handled by our crypto payment provider. We receive only a transaction reference and its status.

3. How we use your information

• To create and secure your account and verify your age.
• To provide the content, features and subscription level you have paid for.
• To process payments, subscriptions, renewals and store orders.
• To send service messages such as confirmations, receipts and password resets.
• To send marketing emails only if you opt in, with an unsubscribe link in every message.
• To detect fraud, abuse and unauthorised access.
• To comply with our legal obligations, including record-keeping requirements for adult content.

4. Who we share information with

We share personal data only with service providers that make the platform work, and only to the extent needed:

• Payment processors — to take payments and handle refunds and chargebacks.
• Hosting and database providers — to store your account data securely.
• Email and messaging providers — to deliver transactional and opted-in marketing messages.
• Video delivery providers — to stream content to your device.

We may disclose information where required by law, court order, or to protect the safety of our users. We do not sell your personal information, and we do not share your viewing history with advertisers.

5. Cookies

We use cookies and similar browser storage for: keeping you signed in, remembering your shopping cart, and basic anonymous usage statistics. We do not use third-party advertising or cross-site tracking cookies. You can clear cookies in your browser settings, though signing in will not work without the essential ones.

6. Data retention

We keep your account data while your account is open. If you delete your account, we remove your profile and personal data within 30 days, except where we are legally required to retain records — including transaction records for tax and accounting purposes, and age-verification records required under applicable adult-content law.

7. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and data.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.
• Withdraw consent for marketing at any time.

To exercise any of these rights, email support@juicebunnytv.com. We respond within 30 days.

8. Security

Passwords are stored using industry-standard hashing. Data is transmitted over encrypted connections (HTTPS). Access to member data is restricted to authorised personnel. No system is completely secure, and we cannot guarantee absolute security, but we take reasonable measures to protect your information.

9. Children

This platform is strictly for adults. We do not knowingly collect information from anyone under 18. If we learn that a minor has created an account, we will delete it and all associated data immediately. If you believe a minor is using this service, contact us at once.

10. International transfers

Our service providers may store data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced on the site or by email. The "last updated" date above always reflects the current version.